
To bring clarity, direction, and results through effective marketing strategy, leveraging fractional CMO expertise and senior marketing leadership.
A fractional CMO provides your business with senior marketing leadership on a part-time or defined basis, offering clarity, direction, and accountability while developing an effective marketing strategy, all without the commitment of hiring a full-time executive.
Unlike an agency, the role of a fractional CMO focuses on leadership, business priorities, and decision-making, not just on delivering individual campaigns. In addition, unlike a full-time hire, fractional support allows you to access senior marketing leadership without the cost, risk, or long-term commitment.
This model works especially well when you already have activity underway, internal teams, agencies, tools, and data, but need experienced judgment to connect the dots, challenge assumptions, and concentrate efforts on a marketing strategy that will make the biggest difference.

Most businesses don’t need another marketing strategy deck; they need hands-on support to get work out the door. They require a fractional CMO who can roll up their sleeves and assist with the day-to-day activities that keep your business moving forward.
Execution services include:
- Email campaigns & automations
- Website updates & optimisation
- Social content direction
- SEO and Google & Meta ads (light management)
- CRM setup & segmentation and personalisation
- Analytics dashboards & reporting
- Offer development & campaign creation
- Content planning and briefing
With our services, you gain the advantage of senior marketing leadership combined with the practical support of an experienced doer.

Better experiences lead to better customer experience, digital and performance marketing results. As a fractional CMO, I specialize in understanding how customers move through your business—identifying where they drop off, where the experience breaks, and where we can enhance conversions through effective marketing strategy.
Experience-led improvements include:
- Website UX reviews
- Conversion rate optimisation
- Customer journey fixes
- Funnel performance audits
- Loyalty and retention improvements
- Customer feedback analysis
- Data-driven optimisation
With my senior marketing leadership, I can help drive these enhancements to ultimately improve your overall marketing effectiveness.

Offering flexible engagement options, whether you prefer project-based work or a more defined scope and outcome led by a fractional CMO. The projects are tailored to your needs and may include:
- Marketing engine setup
- Small business growth plan
- Website launch and digital foundations
- Brand and messaging strategy
- 90-day performance sprint
Each project is designed with a clear scope, timeline, and deliverables, ensuring effective senior marketing leadership throughout the process.
Fractional leadership, particularly in the form of a fractional CMO, is outcome-led. It is most effective when senior marketing leadership is applied across the areas that most directly impact customer experience and performance.
In practice, this means:
- Clarifying marketing strategy, priorities, and direction
- Improving customer experience across key touchpoints
- Addressing friction points that affect conversion, retention, or growth
- Enhancing marketing effectiveness across channels
- Improving reporting, insight, and decision quality
- Bringing stronger leadership to internal teams and agency partners
The result is greater focus, better decisions, and momentum, with senior marketing leadership directed toward the areas that significantly influence performance and growth.

Steve Tietgen is a senior digital and marketing leader based in Sydney, Australia, with over 20 years of experience in delivering customer growth and transformation strategies. As a fractional CMO, he expertly blends strategic leadership with practical execution in developing effective marketing strategies across various sectors and teams.
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